My Account

Documents & Verification

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Information for Taxes Tax information (DE, MD, PA, WV, MI, NJ) How do I upload requested documents to the site?

Security

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Can I play for real money outside my state? Password Safety My identity check failed. What should I do? What can I do if I suspect fraud on my account? What are the password requirements? Why do I need to enter a code to get into my account?

Account Status

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How do I close my account ? Account closure and deletion What is strong authentication? How do I view my account summary? How do I reopen my account? How do I close my account?

Profile & Settings

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Why am I not receiving emails about my account? What is the BetRivers single app? (All BR) Why am not I receiving emails about my account? How do I file a complaint? How do I change my personal or account information? How can I add you to my Safe Senders Email list (All BR)